I had a reservation to pickup a surburban at the iah bush airport on Fri @9am and schedule to pick up 5 suvs on sat at 9am. When i arrive fri for the 1 suv they didnt have the size i had reserved.
The lady put my into a vehicle that wasnt large enough. After i ask to speak to a mgr on duty a lady name Kori told me she didn’t have anything to move me up to. I put my luggage in the car and i went over to greet my ppl at baggage claim.
After i return to the vehicle that was assigned to me the vehicle was rented out to someone and the person drove off with my bag in the back... 14 hrs gone no bag, no help in getting my bag
Product or Service Mentioned: Avis Budget Group Car Rental.