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I told them I would return the car at 9pm to the parking garage, NO ONE SAID THEY WOULDNT ACCEPT RETURNS after 9pm. Had I known that, I would have called for an extension when I was caught in rubber necking traffic on the highway.

Instead, the let me in the garage, I drove to the 4th level and they told me they refused to check in the car.

If I left it they would charge me $35. So I tried to leave the garage with the car to return in the morning and was told at the exit that I had to pay $17 to leave.

Product or Service Mentioned: Avis Budget Group Car Rental.

Reason of review: Poor customer service.

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Anonymous
#1511509

Oh you think that's bad? Just wait til August when they finally bill you for the glass damage on the windshield you didn't break. Guess you shoulda took an Uber {{Redacted}}.

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