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Our car broke down on the highway on the second day. We called AVIS/BUDGET service and had had lost half of our day having to wait for service before having to take a TAXI for 2 hours to get a new car and drive 2 hours back again. We received a 43 Euro phone bill for...
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1.0
#1351333
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I rented a Budget Truck in good faith in Memphis Tn. on Aug. 11 2018.I did not get 30 miles out of town when the truck broke down.I called road side *** It took 4 hours for him to arrive and another 2 hours approx. to repair.When finished I then drove approx 418 miles...
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2.5
#1334508
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AVIS Budget Group - Rental damage scam
AVIS Budget Group - Rental damage scam
I would like to advise consumers of a scam I was involved in regarding renting vehicles from Budget Rent A Car (or any rental company) so that they have information ahead of time about what they should do to protect themselves –(1) take photos of the vehicle you are...
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Anonymous
peter blakey

I had a similar experience with Hertz in Edinburgh Airport, we picked the car up and noticed damage to the wheel rims. when I reported it I was waived away saying the damage w...

#1323059
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CON CON CON. I have booked a rental on a saturday morning from Avis over the phone for a month to go to work which is the only means of transport for work. Because they didnt have the so called E- group cars near where I live, I was asked to travel by train and get a...
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1.0
#1285915
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I have been overcharged for a Car Rental reservation that I made for a trip with my Husbanf and elderly parents over a year ago. The van reserved was not at the location on the reservation (the Copenhagen Cruise Terminal). Therefore it was necessary to take a taxi to...
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#1282676
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I would like to prevent anyone to rent a car in Tenerife via Avis Budget Group. I booked a vehicle on 20 February 2018 for three weeks. I returned the car with full tank as stipulated. The Budget inspection showed that there was no damage or any other issues. Two...
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1.0
I didn't like
  • Company is not professional business
#1269464
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AVIS Budget Group - ABSOLUTELY disgusting service

Tried contacting Avis budget group R.E car hire deposit refunding back and still to no avail have we had it back after contacting them several times ITS ALL LIES NEVER WE WILL HIRE FROM YOU AGAIN!!!!
1.0
Details
Customer service
#1262499
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There is a large women that works at the Amarillo location as a manager. Looks at all the staff that doesn’t work the front desk as being less than her. Communicates through texting and notes left on a white board. Won’t address people that are a problem but will make...
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#1249432
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I told them I would return the car at 9pm to the parking garage, NO ONE SAID THEY WOULDNT ACCEPT RETURNS after 9pm. Had I known that, I would have called for an extension when I was caught in rubber necking traffic on the highway. Instead, the let me in the garage, I...
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Anonymous
CS Lewis

Oh you think that's bad? Just wait til August when they finally bill you for the glass damage on the windshield you didn't break. Guess you shoulda took an Uber {{Redacted}}.

1.4
#1237850
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I've been a very loyal Avis customer for about 20 years. Previously, I will get a rental receipt by email and at tax time, I simply searched emails and pull the receipts out. However, what Avis now does is to send you a email titled 'e-receipt' but which doesn't...
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Anonymous
Robert

Exactly the same issue. Avis' website say "Receipt is emailed to you within minutes of your return", emailing a link isn't emailing a receipt.Just spent an hour on the phone c...

2.0
I didn't like
  • That getting receipts can be so problematic
#1217205
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