My wife is a flight attendant of a major US Airline, so we travel to France and other countries often on vacation. When we return a rental car, in this case an AVIS rental, we ALWAYS take photos of the car from every angle, even of the odometer and gas gauge. Why? We have learned over the years that these European rental agencies prey on tourists from out of the country, citing diesel fuel not returned full, and in this case, damage to the rental car.
So I recently received an additional charge on my VISA for $470 (separate from the expected rental VISA charge), which I immediately protested thru CitiBank VISA. AVIS FRANCE reports damage to the rental car!, Fine I think as I have photos! Their photo of the odometer is 2 KM more than mine, showing that someone drove it after I returned it. My photos show damage; their photos show who knows what, as I cannot tell what I am looking at.
One would think that I have a clear cut case! Not the case at all, AVIS just stands firm, not even acknowledging my photos or my position. To me, this is just another case of hard evidence that these European auto rental firms prey on foreign tourists with extra charges as this. For additional fuel charges, it's not worth my time dealing with them over say $50, even though inappropriate.
So my PISSED CONSUMER complaint is against AVIS!
USE ANOTHER AUTO RENTAL AGENCY
PISSED in So CA, USA
More Review Details
- Product or service
- Avis France Auto Rental
- Review category
You May Also Like
- "BEWARE OF PENSKE, ESPECIALLY FOR ONE-WAY RENTALS! THIS IS SO UNHEARD OF - I WILL TAKE THIS TO THE MEDIA, THE COURTROOM, AND MAKE AS MANY PEOPLE WORLDWIDE AWARE OF..."
- "Further to our unsatisfactory experience reviewed on August 12th, we were forced to deliver the RV to the CA "New York City" depot, which is actually in Roslyn, Long Island...."
- "Well... I was on my way to becoming a frequent Enterprise rent-a-car (and truck) customer....until this morning that is. Last week I was in TX (Abliene, TX) and had a great..."
- "I parked my car with a valet in downtown (4th / hill ) I leave my key with them because they need to manage my car to a right spot,..."
- "I started with Hair Club on November 1st 2014 and I was so excited and here it is 7 months later and I am so disappointed I'm unhappy, frustrated..."
- "Had candle burning in bathroom for 2 1/2 hours - smoke alarm went off. I went into bathroom to find candle engulfed in 6 inch flames. Doused with water to..."
- "A few week's ago, I purchased 2 my pillow standard queen, only one that is available at Bed Bath and Beyond. I purchased for our rv. I then..."
- "I placed an order to tummy filler with Zomato using their smartphone app (order no. 9808959) on 23 October 2016, at 4;27 pm. The order (food garlic bread andsalad wrap..."
- "After paying over $100 for a new pair of Nike Air Max, wearing them for less than 3 weeks, both left and right shoes delaminated at the rubber sole. What..."