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This is a summary explaining the unauthorized charges on my credit card. I booked a trip to Milwaukee Wisconsin to attend a funeral on Expedia.com for April 21, 2017 returning April 22, 2017 and purchased a package, which included a round trip flight, Hotel, and Rental...
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2.3
I liked
  • Car i got was fine 2017 chevrolet malibu
I didn't like
  • Deceptive practices
#1087020
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DO NOT RENT FROM EITHER COMPANY! (OWNED BY THE SAME ***)! HAVE BEEN A REGULAR RENTER FOR MORE THAN 20+ YEARS, SAME LOCATION EVERY TIME, BY THE WAY ALSO). I RENTED A CAR FROM THESE CROOKS ON 7/02/2017 AND BROUGHT IT BACK THE VERY NEXT DAY AND 16 DAYS LATER THEY STOLE...
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1.0
#1082476
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I was trying to rent a Jeep Liberty from Thrifty and had made a call to Avis to check on my cancellation fees. When I told Avis that I could rent the same vehicle from Thrifty for approximately $275.00 less than their quote, The Thrifty site dropped me off and when I...
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1.3
I liked
  • Stinks
I didn't like
  • Customer service
#1058726
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Avis Car Rental Review

AVIS Budget Group
#903449
4.9
Details
Avis in downtown Cincinnati, Ohio is hands down the best location I've ever rented from. Clean vehicles, professional fun and friendly staff. Best experience I've ever had!!!
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Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
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Other Product Review

AVIS Budget Group
#677906
The absolute WORST customer service I have ever dealt with. Horrible rude condescending people.
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AVIS Budget Group Vehicle Rental Service Review

AVIS Budget Group
#676018
Waiting at Washington Union station Avis Budget for over 1 1/2hr and they still don't have a vehicle for us and cannot give us a time only one person on the desk run ragged where is the branch manager David Bangor lots of people left the line some money lost there
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Truck Rental Review

AVIS Budget Group
#501392
Rented a truck to move from ohio to Arizona and the truck is not running correctly. Budget will not send out another one I'm stuck in Missouri and Budget does not care.
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Arrived at Avis at 11711 Parklawn Drive only to find the doors locked and a sign stating they'd be back in about a half-hour. Funny that the sign says that they're open from 8 am to 7 pm??? Women finally shows up and states that she was out getting a truck filled with...
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#1050885
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Don't hire from Avis Budget. I hired a car at Nantes airport, drove it to our holiday home, parked it up then returned to the airport three days later. They claimed there was a "small scratch" on the front wheel trim and charged my credit card just over £100 which...
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1.0
#1025434
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AVIS Budget Group - Never Rent Avis-Budget in Israel
AVIS Budget Group - Never Rent Avis-Budget in Israel
We rented from Avis-Budget in Israel and had the worst experience of our lives. The car was delivered to us in a dark garage. When I arrived to pick up my family, it was clear that the car was a wreck, complete with cigarette burns, blood stains on the ceiling, rips in...
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2.4
I didn't like
  • Lack of responsiveness of their customer service department
  • Customer service
  • Poor service
#996148
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When I arrived at the Cleveland Airport budget car rental they told me that the car I booked (Ford Escape) was not available so I would be getting a brand new Hyundai Sante Fe. What the didn't tell me was there was $10 upgade fee I had to pay because they didn't have...
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2.3
#986057
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We rented a car from Avis/Budget group at the airport in Amsterdam. We had booked online what we thought was a great deal. When we came to pick up the car, jetlagged and with two (1 and 3 year old) kids it turned out that there were a bunch of hidden fees and...
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2.0
I didn't like
  • Hidden fees
  • Administration fees
  • Poor service
#967641
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Got 4 small speeding fines in Germany: €50 in total. On top of that: Administration costs Avis: €212. Really Avis? So Avis Budget charges 43 euro for every fine. They claim it have been 5 fines, I have got 4. How much time do you need to find out who rented the car...
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2.1
I liked
  • Nice car
I didn't like
  • Administration costs
  • Service
#952529
Reply to reviews
How can I be paying my green US dollars and not be able to speak with an AMERICAN employee in customer service???? I spend green dollars and do not want to speak with someone overseas that is rude and does not have a clue about customer service!! I spoke with (at...
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1.4
I didn't like
  • Lack of responsiveness of their customer service department
  • Support
  • Fact that i could not speak with someone in the usa
#942192
Reply to reviews